https://www.robertdelay.com/schedule-appointment daily 0.75 2024-08-16 https://www.robertdelay.com/projects daily 0.75 2024-08-28 https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/e0526cb2-ccfe-47e7-a508-667991c32878/PhotoModeDesign.png Projects - Point of Sale Photo-Mode, a Mixed Methods Approach User Interviews with Nutrition Directors, Surveys sent to Clerks and Cashiers, and Competitive Analysis was undertaken to better understand the general perception, pain points encountered, and opportunities for enhancement associated with the POS system’s Photo-Mode serving feature. https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607315450231-2YSBJKQ6OTQ03F5BR361/MarriottUsabilityStudy.png Projects - Marriott Hotels Usability Study User research was completed to help identify areas where the Marriott Hotels website fails to meet user’s needs, exceeds expectations, and where it can be enhanced. This helped us understand how and why the Marriott website is used and how we can improve the experience for all users. https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/eb6e9b53-042c-48f4-9fb0-9d0785a637db/Forms+%26+Workflows.png Projects - Usability Study, Forms & Workflows Usability testing was performed with users on the primary tasks in LINQ Forms & Workflows. We sought to uncover possible new features, understand the overall pervasiveness of issues, and overall need for enhancements. https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/ff84ea17-c0e4-408c-9626-ea46b598e1bb/LINQSummit.png Projects - Conference, Innovation Games Interactive, in-person Innovation Games were used to understand users' thoughts around existing and proposed features across company portfolios. These guided users to provide feedback through group brainstorming sessions, feature buying opportunities, and voicing concerns about what holds them back. https://www.robertdelay.com/marriott-hotels daily 0.75 2024-08-23 https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1608265366593-OWS75SXEGGN98WBYUSV3/ParticipantDemographics.jpg Marriott Hotels - Participant Demographics *A greater number and variety of participants is recommended but in truncated timelines guerrilla research is sometimes necessary. https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1608267547711-YS889METRE3JTMJD0O09/AnalysisMatrix.png Marriott Hotels Sample Matrix similar to that used to illustrate commonalities across participants. https://www.robertdelay.com/about-me daily 0.75 2024-08-23 https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1724370089831-31RIPBBG26NTSFR7E1LQ/IMG_2821.jpg About Me https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1724370118838-I9VCHCL16DNXWOL4IAMH/IMG_3677.jpg About Me https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1724370091779-WRJ8R8MMTE61VC1QRQD3/IMG_6879.JPG About Me https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/ed459062-5f29-46ff-ae66-83d8abbd5ec2/ROb+Delay.png About Me Robert Delay, UX Researcher https://www.robertdelay.com/home daily 1.0 2024-09-19 https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1681828649216-VWJE6CS719AGN0LCEBYW/ResearchIcon.jpg Home - User Researcher https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1681828661927-6AVFB2YKDQXBK8KAOZUO/DesignIcon.jpg Home - UX Designer https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1681828672109-WXNPLN4JIY2Q52OM85TN/PrototypeIcon.jpg Home - Information Architect https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1681828695515-ZGW0278VXUIY9VI6L1MP/CollaboratorIcon.jpg Home - Collaborator https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1681833040984-HYK8PQ6IO39EZG0QBCF6/TeaIcon.jpg Home - Tea Enthusiast https://www.robertdelay.com/site-redesign daily 0.75 2020-12-09 https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607294929523-XOK5L1LIUBWK2155GOPV/Persona_HighSchoolStudent.png Site Redesign https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607294928583-X5B77UG9TSFWT6A88XAT/Persona_CollegeStudent.png Site Redesign https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607294928837-2IGE9O9HOOTS8XE7YD8T/Persona_WorkingMother.png Site Redesign https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607294927313-54MJYI0LJMYOBNVHO2GN/Persona_Retiree.png Site Redesign https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607294927212-1TUPOOQY79R5CGCQD7MD/Persona_Librarian.png Site Redesign https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607304976281-NKV7IDVVGOP7FQFAE12Z/Homepage.png Site Redesign - Homepage https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607304977442-7EDPW6NAII5SNF8KJN39/About.png Site Redesign - About https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607304979190-2J6LOY0A9757ZKXWJ7S0/eContent.png Site Redesign - eContent https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607304978186-B26MI73VEX75BHECIJ0A/Services+by+Age.png Site Redesign - Services by Age https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607304977736-379HYULAOBV93UDQR12Q/Research.png Site Redesign - Research https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607304978997-EEX41CC9FUR6N5FR9G8R/Volunteer.png Site Redesign - Volunteer https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607304978474-XT8CJKPD2LV483GLVJQP/Local.png Site Redesign - Local https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607304976220-AY9JT1BO6CQCP88B6LKL/How+Do+I.png Site Redesign - How Do I? https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607302099137-1AUR6X8FVLIEZJS5AQ87/Sharon+Tasks+by+Persona.png Site Redesign https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607290948193-DQW3IHC64QOAX9HY32IO/SharonPublicLibrary.png Site Redesign - Original Homepage Original Homepage, several usability issues were discovered. https://www.robertdelay.com/arduino-ia daily 0.75 2020-12-06 https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607282669085-6AQWUQPA5Y2XPOFC79F4/Arduino+Primary+Navigation.png Arduino Information Architecture - Homepage Homepage navigation and map. https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607282671417-P9JS6VRFWS5CM2ZTVX5O/Arduino+Store+Navigation+%26+IA.png Arduino Information Architecture - Store Store page navigation and map. https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607282670814-EE5V95JRALDNVMMYL29R/Arduino+Software+Navigation+%26+IA.png Arduino Information Architecture - Software Software page navigation and map. https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607282666342-4VUD41VU2D0B7MSEUHF8/Arduino+Education+Navigation+%26+IA+%281%29.png Arduino Information Architecture - Education Education page navigation and map. https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607282669793-LG1JD3G2OL3G7AFEKQCK/Arduino+Pro+Navigation+%26+IA.png Arduino Information Architecture - Pro Pro page navigation and map. https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607282669974-BQLPUUYA4A21QWYFU26W/Arduino+Resources+Navigation+%26+IA.png Arduino Information Architecture - Resources Resources page navigation and map. https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607282666370-RFRRHRXQQN7WNB89IK7W/Arduino+Community+Navigation+%26+IA.png Arduino Information Architecture - Community Community page navigation and map. https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607282667475-9EICL7EVVOBY0Q4BY93P/Arduino+Help+Navigation+%26+IA.png Arduino Information Architecture - Help Help page navigation and map. https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607280869393-ZADJ1Q1OLJYQAQG1R8KN/Arduino%2BIA%2BSummary.jpg Arduino Information Architecture https://images.squarespace-cdn.com/content/v1/5ccde661809d8e2a13a4ce21/1607282021857-LOUTR13NAOS4U8FF4QMN/Arduino%2BIA%2BSummary.jpg Arduino Information Architecture